Calls per day
What the caller waited for
The wait is recognition, the model and the first audio added together. The rest of a turn is the agent speaking at real time, which is not latency and is shown apart.
How calls ended
No calls in this period.
By number
No calls against a mapped number.
Languages
Nothing recorded.
Questions with no answer
Nothing unanswered in this period — or not enough calls to tell yet.